"I would just like to share my appreciation for the opticians at your office.
Rachel has been the most helpful to me, being very helpful when I was selecting new frames and also once I received them. My prescription changed a lot and l was having trouble adjusting to them, something I had not experienced before. Rachel was extremely patient and very helpful explaining the changes and why I was having trouble adjusting.
She made the perfect changes to my glasses so the zones on my progressive lenses lined up where they should be."
"Stephanie helped me a couple times, adjusting my glasses and explaining my new sunglasses. It was her commentary on why I was having trouble with my sunglasses that helped me understand the issues and what can be done about it.
I will likely take her up on the offer to add mirroring to them, something I did not originally request because I did not realize its importance in glare reduction. I appreciate her mentioning this."
"This was the first time I experienced an adjustment period with my new glasses and was a high maintenance customer, stopping by several times. All of the staff, but especially Rachel, were helpful, friendly and patient.
This was also my first time in your office and my wife and I will both become new patients when our annual exams are due.
Thank you for your help."
Rachel has been the most helpful to me, being very helpful when I was selecting new frames and also once I received them. My prescription changed a lot and l was having trouble adjusting to them, something I had not experienced before. Rachel was extremely patient and very helpful explaining the changes and why I was having trouble adjusting.
She made the perfect changes to my glasses so the zones on my progressive lenses lined up where they should be."
"Stephanie helped me a couple times, adjusting my glasses and explaining my new sunglasses. It was her commentary on why I was having trouble with my sunglasses that helped me understand the issues and what can be done about it.
I will likely take her up on the offer to add mirroring to them, something I did not originally request because I did not realize its importance in glare reduction. I appreciate her mentioning this."
"This was the first time I experienced an adjustment period with my new glasses and was a high maintenance customer, stopping by several times. All of the staff, but especially Rachel, were helpful, friendly and patient.
This was also my first time in your office and my wife and I will both become new patients when our annual exams are due.
Thank you for your help."
