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Testimonials

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“Cincinnati is privileged to have many gifted eye care providers. Dr. Michael Lyons’ special interest in scleral contact lenses provides a unique niche, assisting his optometric and ophthalmologic colleagues in fitting peculiar corneas which, in several cases, might delay or obviate corneal transplant.”

Michael E. Snyder, MD, Cincinnati Ophthalmologist

 

“Purchasing glasses can be overwhelming but Focal Pointe makes it so easy.  The staff is the best; they are very knowledgeable with the latest fashion trends.  The time and attention that Shirley spent with me to personalize my glasses purchase was exceptional.  I have never received so many complements on my frames until I started purchasing them at Focal Pointe.”

John, Ophthalmic Representative

 

“My eye health is skillfully and comprehensively evaluated and monitored annually by Dr. Lyons and his staff.  Dr. Lyons’ expertise, experience, and educational background are evident throughout the exam, and with the up-to-date testing equipment used.  I am confident that I have the best of care for my eye health and vision correction at Focal Pointe.

The Optical Boutique within the office is fabulous, with so many stylish frame choices. Shirley and the great optical staff work carefully and enthusiastically to assure the most flattering final selections.  I am so pleased with my eyeglasses—their fit, lens quality, and look.

Everyone at Focal Pointe is warm and welcoming, from the moment I come through the front door into to their comfortable, well-designed office until the end of my visit.  It is clear they each strive for excellent care and exceptional service.

I highly recommend Dr. Lyons, his entire staff, and the Optical Boutique offerings.”

Gloria P

 

“I always received excellent service from Dr.Lyons and his staff. They make eyewear fashionable and fun.  Love  this place!”

A Happy Customerr

 

“I would like to go on record by taking a moment to share a few thoughts of appreciation to you and your staff for being one of the most professional and pleasant businesses – medical or other that I’ve had the pleasure of supporting. Beginning with the greeting by the receptionist upon entering the building to the staff member that began my initial exam and throughout the office, everyone treated me with upmost respect and courtesy. Even after completing my exam, you made sure to afford me the opportunity to get answers to any questions I may have had relative to the exam. At no time did I ever feel you were under time restraints to complete the exam and get to the next patient. To me, I felt as though I was the most important patient in the office at the time of my visit. The same can be said of my treatment when I returned to pick up my glasses. After referring my wife to your office, likewise, she came away with the very same impression.
Thanks to you and all your entire staff for everything. I’m especially thankful to Shirley who took the time to review as many frames as I desired and for following through to make sure I was completely satisfied once my prescription glasses arrived for me to pick them up.
I have already recommended Focal Pointe Eye Care to several of my friends and family and I will continue doing so in the weeks and months, perhaps years to come.”

Reuben W

 

“I just want to say a BIG thank you to the entire staff of Focal Point Eye Care. They have always made me feel like I was part of a special family. Dr. Lyons has always taken as much time necessary to make sure I achieve the best possible vision – even seeing me on non-appointment days when I was having problems. His determination and patience is unparallel and I could not be more grateful. I am just as impressed with everyone who makes this practice work so efficiently. The customer service is above and beyond – from the receptionist – accounts manager – Master Licensed Optician and support staff. Always friendly and helpful – and always willing to do anything to make sure I am satisfied with the service. I highly recommend this practice to all my friends and family. They are truly one of a kind and I am so lucky to have my vision in such good hands.”

Becky P

 

“Right from the start, Dr. Michael Lyons and his Staff at Focal Pointe Eye Care impressed us with their efficient, professional manner – an approach that not only inspired confidence, but continues to generated the trust and confidence we were looking for in all around eye care. Due to my chronic eye problems, we needed someone who specialized in that specific area, and would be effective in finding a solution to the problem. Since becoming a patient of Dr. Lyons’, my eyes have consistently shown improvement, and being able to shop for new eye wear right there at his office makes it extremely convenient.

Dr. Lyons’ years of experience, along with his outgoing, friendly, and outstanding staff has provided my husband and I with the best eye care possible. From their state of the art Internet/Texting Patient Appointment Reminder system to their helpful, knowledgeable, friendly staff, our experience with Focal Pointe Eye Care confirms to us that we’ve placed our eye care in the best and most safe hands!”

Sheila J

 

“My name is Rita and about 10 years ago, I was diagnosed with kerataconus. (Most peoples corneas look like half a marble, smooth and clean. My corneas look like a mountain range). During a five year period I was fitted three different times unsuccessfully for glasses. Then I was diagnosed with this corneal disease. I decided to try University of Cincinnati-Cincinnati Eye Institute in search of a corneal specialist and found Dr. Lyons. Amazingly, he fit me nearly perfectly the first time with hard lenses. It was so wonderful to be able to see again. I did not realize how bad my eyes really were. I have followed Dr. Lyons from UC-CEI to his new business Focal Pointe Eyecare. I appreciate his expertise and willingness to stay on the cutting edge of technology. I also love the staff, especially Stacey and Shirley. I live in Northern Kentucky and make the trip to see him in West Chester. The trip is always worth it. Due to my night shift in the Emergency Room, I had a terrible problem with dry eyes. After trying different remedies, he suggested Scleral Lenses. These are specialized lenses designed to keep moisture in the eyes. They were very expensive, but with the help of Stacey in the office and having my vision insurance, most of the cost was covered. Since then, he has fitted me four times with new lenses. Most recently, now that I am 48, I require bifocal lenses. He has fitted me again, nearly perfectly with bifocal Scleral lenses. I still need reading glasses occasionally when my eyes are very tired, however, thanks to Dr. Lyons knowledge, I can see great again. Thanks for giving me near perfect vision!”

Rita P RN, BSN