Meet our wonderful team below and discover what they love.
Kathryn, Apprentice Optician
Since starting with Focal Pointe in March of 2016, Kathryn has been asked to utilize her talents in multiple areas of the office. She is an apprentice optician with the goal of obtaining her opticians license soon. She currently assists Linda as the Front Desk Coordinator. She also is our Vision Reshaping System Coordinator.
Kathryn has been in the field of customer service since 2008, but she began her career in optics in 2014 as an apprentice optician and supervisor at a retail store. During that time, she found fortune by mentoring with other opticians that taught her the bigger picture of opticianry. She feels so lucky to be able to come into work every day and learn from such talented and passionate people, and in turn, provide her patients with the best care.
She loves being with her friends and family. She enjoys trying local restaurants, going to concerts, and traveling when she can. She is also an avid reader and likes being able to relax at home with a book.
Linda, Patient Care Coordinator
Linda serves as our Front Desk Coordinator. She’s responsible for scheduling eye care appointments, pulling and verifying patient insurance, and ensuring that you’re greeted and registered in our reception area.
Linda began her eye care career in 2013. She spent the previous 25 years of her career as a General Manager and Buyer in the specialty retail field. Along with her management experience, Linda brings her extensive customer service expertise to her new career with the Focal Pointe Eye Care family.
A native of Cincinnati, Linda enjoys spending time with her family and friends. Her newest family member, puppy Mango, keeps her and her husband busy as well. Her hobbies include gardening, baking, meditation, and being an avid fan of our Cincinnati Reds and Bengals.
Liz, Patient Care Manager
Liz has assisted Focal Pointe Eye Care with financial and business tasks behind the scenes since its founding in September of 2008, and is gradually taking a more active managerial role in the office as her children start school.
Liz takes tremendous joy in watching Focal Pointe patients achieve their best vision because she is visually impaired herself. She has Stargardt disease, also known as juvenile macular degeneration, a genetic eye disorder that causes progressive vision loss. After being misdiagnosed for eight years, her condition was not correctly identified until she was a sophomore in college. She enjoys working in an environment where she can use her own loss to assist others.
Liz graduated from St Ursula Academy with honors in 1997 and went on to graduate from Xavier University’s Williams college of business summa cum laude in 2001. In addition to her work at Focal Pointe, she is the owner, and instructor of the Pilates Studio of Glendale, which she founded in 2003. She claims to have married the “perfect” husband (Dr. Lyons), though we think she may be slightly biased. Her most cherished role is as mom to her son Diegan, born in 2008 and her daughter Eleanor, born in 2009.
Rachel, Licensed Dispensing Optician
Rachel’s passion is to make patients feel confident and fashionable with their eye wear investment. She wants everyone that steps into Focal Pointe Eye Care feeling educated and understanding of the quality of our products. The challenges of her position keep her going – at the end of the day, making our patients smile holds a special place in her heart.
Ever have the feeling you are not sure how you got to a particular place, but it just feels right? That is how Rachel feels about opticianry. She graduated Cum Laude from Miami University in 2010 with a Bachelor’s degree in Family Studies with a focus on Human Sexuality. She enjoyed learning about what makes us who we are and how can we make a difference in this massive world. Out of college, she was working in sports retail until a formal manager of hers introduced her to the field of optics. She holds in highest regard the opticians that she learned from, as they not only passed down their knowledge of the field, but also their passion. Rachel carries that passion by helping people and making a difference every single day.
Nothing makes Rachel happier than seeing her daughter’s sweet smile or hearing her laugh. She also enjoys sunshine, warm weather and country concerts. She feels laughter is the key to a happy heart!
Robin, Optometric Assistant
Robin joined Focal Pointe in 2014 after working seven years as a technician and optician. Prior to her career in eye care, she worked as a pharmacy technician for seven years and a medical receptionist for six years.
Originally from Fr. Wayne, Indiana, Robin moved to Mason in 1994. She is married with three grown sons: Justin, Nathan, and Danny.
Robin enjoys I.U. basketball and college and pro football. She also loves spending time at the lakes in Northern Indiana where she grew up. Her favorite pastime is being with her family and friends.
Stephanie, Licensed Dispensing Optician
With her vast experience in eye care, Stephanie brings great knowledge to the team of opticians. She is passionate about helping patients look great and see better. She enjoys the challenge of making sure that every product dispensed meets the highest quality for our patients’ visual needs.
Stephanie’s career in eye care began in 1991 as an ophthalmic technician in a large multi-doctor practice located in Spokane, Washington. She made Cincinnati her home in 1999 and joined the Cincinnati Eye Institute. She became heavily involved in the Glaucoma and Cataract Clinics as her knowledge expanded. In 2006, she took an opportunity at Luxottica and became a Licensed Dispensing Optician. Stephanie loves new challenges and is so excited to be part of our team. She loves the caring and compassionate environment found at Focal Pointe Eye Care.
Stephanie has a son that makes her light up every time she speaks of him. Her creative side fuels her hobbies of interior design, gardening, and traveling. To unwind, she relaxes with classical music and her pets.
Mickie, Patient Care Coordinator
Some people were destined to do certain things in their lives. For Mickie, patient care has been her calling. Before joining Focal Pointe, Mickie was provided patient care services in the long-term care industry. She gained experience workin with patients in pre-admissions, testing, pre-operation, and post anesthesia care.
Mickie is an outdoor enthusiast who enjoys playing softball, boating, camping and watching her 3 children play sports. In addition to caring for her family, Mickie has 2 golden-doodle dogs that provide love and companionship.
Rachael, Doctor’s Assistant and Licensed Optician
A native Ohioan, Rachael grew up in the Cleveland area, she obtained her degree in Optical Technology. She immediately put her skills to work at an optometric clinic in Northeast Ohio where she was an optician, technician and lab manager.
Racheal began working with Focal Pointe in 2017, shortly after she relocated to the Cincinnati area. When she isn’t working, Rachael enjoys swimming, cooking and spending time with her boyfriend and daughter.